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👩‍💻 How to add collaborators to your box office

Managing an event is a team effort, and collaboration is key to ensuring everything runs smoothly. Whether you're organizing a small gathering or a large-scale event, adding collaborators to your box office allows you to share responsibilities, streamline operations, and ensure that everyone is on the same page.

How to

Step 1

Go to your Box Office settings, then click on Team > Members.

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Step 2

Click the "Add" button located in the top right corner.

Step 3

Enter the collaborator's details, including their email address, and select the role you wish to assign to them.

They will receive an invitation via email to join your team.

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Admin

Similar to you, the Owner, they will have full access to perform any action on your behalf. However, they won't be able to remove you from the team.

Event Manager

They won't have access to the box office settings and overview, but they will have sufficient permissions to manage your events from start to finish.

Order Manager

They will be able to manage orders, including processing cancellations, issuing refunds, handling transfers, and exporting data.

Check-in Manager

They will only have access to the QR code scanner and the manual check-in area. This role is ideal for volunteers, as it provides minimal permissions and visibility over your events.

Ticket Seller

They will only have access to the Kiosk and the ability to sell tickets offline. This role is typically assigned to team members responsible for on-site ticket sales.