🙋♂️ Buyers F.A.Q.
Frequently Asked Questions.
🎟 Where are my tickets?
Once you completed your order, you should have received two emails: Order Confirmation EmailTh...
🧾 How can I get the receipt of purchase?
Once you completed your order, you should have received an email with the order receipt. This em...
🤔 Can I create an account with Tixtree?
Unfortunately, as a ticket buyer, you may not find our platform useful. Tixtree is a ticketing p...
🔧 How can I manage my order?
Managing your order is easy. You just need to log into your self service area. The self service...
↩️ How can I get a refund?
For more information on obtaining a refund, please refer to the refund policy located at the bott...
✉️ How can I contact the event organizer?
Contacting the event organizer via email is easy: head to the event page scroll to the bottom...
🎁 How can I redeem a gift card?
Redeeming a voucher code received via a gift card is easy. How to Step 1 Navigate to the box o...