🎭 How to override the setup of a specific occurrence

Overrides are custom adjustments or exceptions made to the default settings of your recurring events. They provide a way to manage unique situations that standard configurations might not accommodate. Essentially, an override allows you to "override" the default setup with tailored settings that apply to specific conditions, such as:

• setting the max capacity for a specific date or time slot;
• adjusting the available quantity of a ticket type for a specific date or time slot;
• modifying the price of a ticket type for a specific date or time slot.
  

Prerequisites

This page assumes you have already created a recurring event with at least one ticket type.

Create the override

To create a new override, follow these simple steps:

Step 1

Navigate to your event overview.

Step 2

Expand the "Advanced" settings and navigate to the "Overrides" area.

Step 3

Click "Create override"

Step 4

Configure the override to meet your specific requirements, then click "save".

Override label

Make sure to choose a meaningful override label, it’s there to help you easily identify the override, especially if you end up creating multiple overrides.

Override labels will be visible only to you, ticket buyers won't see them.

Max capacity

Choose a maximum number of tickets purchasable across all available ticket types.

Price

Set the price you'd like to apply to a specific ticket type in a specific occurrence of your event.

Quantity

Set the available quantity of a specific ticket type in a specific occurrence of your event.

The gray placeholders help you remember the default values set when the event was created.

In the example above, we created an override called “XMAS Day.” When applied to an occurrence of your recurring event, it will:

• set the max capacity of the event to 500
• decrease the available quantity of the Free ticket type from 1000 to 50
• increase the price of the Paid ticket type from £10.00 to £20.00

Apply the override

Now that the override has been set up whe just need to apply it to one or more occurrences. 

Step 1

Navigate to the "Dates & Times" area

Step 2

Select the desired occurrence(s)

Step 3

Select "Override" in the actions menu

Step 4

Apply the override previously created

By choosing "No override" you will be able to remove an override previously applied if you'd like to.

The override will be applied and its label will show up close to the specific occurrence.