🔍 How to find a Tixtree order in Stripe

Interacting with Stripe's dashboard to manage orders is not typically required, as our integration handles all necessary operations. However, if you wish to verify the amount of a transaction directly in Stripe, it's a straightforward process and perfectly acceptable to do so.

Prerequisites

This article assumes you've already connected your Stripe account to Tixtree and have received at least one order.

How to

Step 1

Locate your order by code, buyer name or email, then click "Manage".

Step 2

Copy the transaction id from the order details.

Step 3

Log into Stripe then paste the transaction id in Stripe's main search bar.

The transaction will show up in the list of payment intents. Simply click on it to view the full transaction details.