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🔄 How to restart the PayPal connection

Typically, PayPal processes your connection request within seconds, though it might occasionally take a couple of minutes.

If your PayPal connection remains pending after 5 minutes, it's likely that the onboarding process failed for some reason.

Following is a simple method for restarting your onboarding process.

Personal Account

Go to Settings > Data & Privacy

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Click on "Permissions you've given".

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Remove the connection with Tixtree.

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At this point, you are ready for restarting the onboarding process on Tixtree.

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