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↩️ How to revert check-ins

🎟️ Attendees

Accidentally checked in the wrong ticket? No problem! With Tixtree, reverting check-ins is quick ...

Updated 3 hours ago by Tixtree

πŸ’³ Why does Stripe create a new business account when integrated with Tixtree?

πŸ™‹β€β™€οΈ Organizers F.A.Q.

Stripe is a powerful payment processor that simplifies managing transactions for businesses world...

Updated 8 hours ago by Tixtree

πŸ‘› What are prepaid credits?

πŸ™‹β€β™€οΈ Organizers F.A.Q.

Prepaid credits are a great way to lower Tixtree's service fees, helping you save more as you sel...

Updated 1 week ago by Tixtree

πŸ‘©β€πŸ’» How to add collaborators to your box office

🏒 Box Office

Managing an event is a team effort, and collaboration is key to ensuring everything runs smoothly...

Updated 2 weeks ago by Tixtree

🎟 Where are my tickets?

πŸ™‹β€β™‚οΈ Buyers F.A.Q.

Once you completed your order, you should have received two emails: Order Confirmation EmailTh...

Updated 3 weeks ago by Tixtree

πŸ“£ How to track promoter sales

🧾 Orders

This feature is part of the initial phase of implementation. While it provides basic functionalit...

Updated 3 weeks ago by Tixtree

πŸ”§ How can I manage my order?

πŸ™‹β€β™‚οΈ Buyers F.A.Q.

Managing your order is easy. You just need to log into your self service area. The self service...

Updated 3 weeks ago by Tixtree

↩️ How to enable self-refunds in the self-service area

🧾 Orders

After placing an order, customers can easily manage it through their self-service area. If you h...

Updated 1 month ago by Tixtree

πŸ‘― How to display the number or names of attendees in your event page

🎟️ Attendees

Displaying the number or list of attendees on your event page can significantly boost engagement ...

Updated 1 month ago by Tixtree

πŸ’³ PayPal F.A.Q.

πŸ’³ Payments

Connection Why my PayPal connection is still pending? Typically, PayPal processes your connecti...

Updated 1 month ago by Tixtree

πŸ’³ Stripe F.A.Q.

πŸ’³ Payments

Fees What are Stripe fees? The exact fee can vary based on factors like the type of payment, tr...

Updated 1 month ago by Tixtree

🎟️ How to create a Pay What You Can ticket type

πŸ—“οΈ Events

"Pay What You Can" (PWYC) tickets provide a flexible pricing option for attendees, allowing them ...

Updated 1 month ago by Tixtree

πŸ₯· How to hide the ticket price when a ticket type is sold out

πŸ—“οΈ Events

When managing ticket sales, maintaining a clear and user-friendly event page is key to maximizing...

Updated 1 month ago by Tixtree

πŸ‘¨β€πŸ’» How to add the event checkout to a website or blog

πŸ—“οΈ Events

Embedding the checkout of your published events in your website or blog is simple as copying and ...

Updated 1 month ago by Tixtree

πŸ‘¨β€πŸ’» How to add the box office to a website or blog

🏒 Box Office

Embedding the list of your published events in your website or blog is simple as copying and past...

Updated 1 month ago by Tixtree

🎨 How to customize the event page theme

πŸ—“οΈ Events

With our theme editor, you can customize your event page to reflect your brand or capture the vib...

Updated 1 month ago by Tixtree

πŸ–ΌοΈ How to add your event cover image

πŸ—“οΈ Events

When creating an event page, one of the most important elements to consider is the cover image. T...

Updated 1 month ago by Tixtree

β†ͺ️ How to pass fees on to the buyer

πŸ’³ Payments

By default, you are responsible for paying Tixtree’s service fees and processing fees charged by ...

Updated 1 month ago by Tixtree

⬇️ How to export data for all time slots in a single day

πŸ—“οΈ Events

If you're hosting a recurring event with multiple time slots per day, you might need to export yo...

Updated 2 months ago by Tixtree

▫️How to track adv performance via Meta or TikTok pixel

πŸ—“οΈ Events

In today's digital landscape, understanding the effectiveness of your advertising campaigns is es...

Updated 2 months ago by Tixtree