Recently Updated Pages
↩️ How to refund an order
If you haven’t set up self-refund rules, it's likely because you prefer to handle refunds on a ca...
🤳 How to check-in attendees
Tixtree provides three convenient methods for checking in your attendees: Offline via list Ma...
🤔 Can I create an account with Tixtree?
Unfortunately, as a ticket buyer, you may not find our platform useful. Tixtree is a ticketing p...
📅 How to create an event
Creating an event is quick and easy, requiring just a few simple steps. To begin, navigate to th...
🎨 How to customise the event page theme
With our theme editor, you can fully customise your event page to reflect your brand or capture t...
💳 Why does Stripe require so much information?
In the world of online payments, ensuring security and trust is crucial. Stripe, a leading paymen...
🪪 Can you remove the consumption tax from my invoices?
Consumption taxes are a category of taxes levied on the purchase of goods and services. Unlike in...
⬇️ How to export my attendees data
With Tixtree, your customer data is entirely under your control. You can export it anytime withou...
🔍 How to find a Tixtree order in Stripe
Interacting with Stripe's dashboard to manage orders is not typically required, as our integratio...
➡️ How to transfer an order to a different occurrence
In event planning and ticket management, it's not uncommon for attendees to request a change in t...
⬇️ How to export orders data
Exporting orders data is a crucial step in managing your event's financial health and gaining val...
🏷️ How to make the promo/access code box visible
If you’ve created discount codes, issued a voucher, or protected ticket types with an access code...
🔒 How to create dependent ticket types
A dependent ticket type is a ticket category that is linked to or contingent upon the selection o...
👛 How to add donations to your event
Especially if your organisation is a non-profit (NFP), donations are crucial for supporting your ...
🪄 How to force an occurrence to be sold out
There are some cases where, in the context of a recurring event, you need a specific occurrence t...
🥷 How to hide a ticket type in a specific occurrence
There are some cases where, in the context of a recurring event, you need one or more ticket type...
🎭 How to override the setup of a specific occurrence
Overrides are custom adjustments or exceptions made to the default settings of your recurring eve...
🍱 How to set the event max capacity
When planning an event, one of the most crucial factors to consider is its maximum capacity. The ...
👓 How to preview the event page
Previewing your event page is an essential step to ensure that what your customers see aligns wit...
🕝 How to create an event with multiple time slots
Time slots are a crucial feature designed to manage and optimise the scheduling of events. Essent...