Recently Updated Pages
⬇️ How to export an event data
Please choose what data you'd like to export. How to export orders data How to export attende...
⬇️ How to export attendees data
With Tixtree, your customer data is entirely under your control. You can export it anytime withou...
👨💻 How to add the event checkout to a website or blog
Embedding the checkout of your published events in your website or blog is simple as copying and ...
👨💻 How to add the box office to a website or blog
Embedding the list of your published events in your website or blog is simple as copying and past...
🎨 How to customise the theme of your box office public page
You can fully customise the box office public page in the same way you do for your event pages. P...
🙋 How to ask questions to buyers and attendees
By default, Tixtree collects the buyer’s full name and email, which are mandatory for completing ...
💳 Stripe F.A.Q.
Fees What are Stripe fees? The exact fee can vary based on factors like the type of payment, tr...
💳 PayPal F.A.Q.
Fees What are PayPal fees? The exact fee can vary based on factors like the type of payment, tr...
📒 How to add taxes
You can add taxes in the global space and reuse them across any event’s tickets or add-ons. Tick...
↩️ How to refund an order
If you haven’t set up self-refund rules, it's likely because you prefer to handle refunds on a ca...
🤳 How to check-in attendees
Tixtree provides three convenient methods for checking in your attendees: Offline via list Ma...
🤔 Can I create an account with Tixtree?
Unfortunately, as a ticket buyer, you may not find our platform useful. Tixtree is a ticketing p...
📅 How to create an event
Creating an event is quick and easy, requiring just a few simple steps. To begin, navigate to th...
🎨 How to customise the event page theme
With our theme editor, you can fully customise your event page to reflect your brand or capture t...
💳 Why does Stripe require so much information?
In the world of online payments, ensuring security and trust is crucial. Stripe, a leading paymen...
🪪 Can you remove the consumption tax from my invoices?
Consumption taxes are a category of taxes levied on the purchase of goods and services. Unlike in...
🔍 How to find a Tixtree order in Stripe
Interacting with Stripe's dashboard to manage orders is not typically required, as our integratio...
➡️ How to transfer an order to a different occurrence
In event planning and ticket management, it's not uncommon for attendees to request a change in t...
⬇️ How to export orders data
Exporting orders data is a crucial step in managing your event's financial health and gaining val...
🏷️ How to make the promo/access code box visible
If you’ve created discount codes, issued a voucher, or protected ticket types with an access code...