Recently Updated Pages
🎁 How to sell gift cards aka gift vouchers
Gift cards, also known as gift vouchers, offer a powerful way to increase revenue while attractin...
🎁 How can I redeem a gift card?
Redeeming a voucher code received via a gift card is easy. How to Step 1 Navigate to the box o...
🤳 How to check-in attendees
Tixtree provides three convenient methods for checking in your attendees: Offline via list Ma...
⬇️ How to export your event's data
Please choose what data you'd like to export. How to export orders data How to export attende...
💳 How to get paid
At Tixtree, we have chosen to process payments through our two trusted partners: Stripe and PayPa...
🔧 How can I manage my order?
Managing your order is easy. You just need to log into your self service area. The self service...
✉️ How can I contact the event organizer?
Contacting the event organizer via email is easy: head to the event page scroll to the bottom...
↩️ How can I get a refund?
For more information on obtaining a refund, please refer to the refund policy located at the bott...
🤔 Can I create an account with Tixtree?
Unfortunately, as a ticket buyer, you may not find our platform useful. Tixtree is a ticketing p...
🧾 How can I get the receipt of purchase?
Once you completed your order, you should have received an email with the order receipt. This em...
🎟 Where are my tickets?
Once you completed your order, you should have received two emails: Order Confirmation EmailTh...
💳 Why does Stripe require so much information?
In the world of online payments, ensuring security and trust is crucial. Stripe, a leading paymen...
🪪 Can you remove the consumption tax from my invoices?
Consumption taxes are a category of taxes levied on the purchase of goods and services. Unlike in...
🏷️ How can I get the discounted plan?
Our discounted plan is specifically designed for registered charities and certified B-Corporation...
💳 Why Tixtree uses Stripe and PayPal for processing payments?
To ensure the best possible service fee for our customers, we partner with established payment pr...
🎟️ How to issue complimentary tickets
Offering complimentary tickets is a fantastic way to reward loyal customers, build partnerships, ...
➡️ How to transfer an order to a different occurrence
In event planning and ticket management, it's not uncommon for attendees to request a change in t...
⬇️ How to export orders data
Exporting orders data is a crucial step in managing your event's financial health and gaining val...
📒 How to add taxes
You can add taxes in the global space and reuse them across any event’s tickets or add-ons. Tick...
🌐 How to setup your public box office page
A box office page is a public page that lists all your upcoming and past events. Setup Step 1 ...