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🎨 How to customize the theme of your box office public page

🏒 Box Office

You can fully customize the box office public page in the same way you do for your event pages. P...

Updated 2 months ago by Tixtree

🌐 How to setup your public box office page

🏒 Box Office

A box office page is a public page that lists all your upcoming and past events. Setup Step 1 ...

Updated 2 months ago by Tixtree

βœ‰οΈ Mailchimp

🧩 Integrations

Mailchimp is a leading email marketing platform that empowers businesses to create, automate, and...

Updated 2 months ago by Tixtree

βœ‰οΈ MailerLite

🧩 Integrations

MailerLite is an intuitive email marketing platform designed to help businesses create, send, and...

Updated 2 months ago by Tixtree

πŸ™‹ How to ask questions to buyers and attendees

🧾 Orders

By default, Tixtree collects the buyer’s full name and email, which are mandatory for completing ...

Updated 2 months ago by Tixtree

β†ͺ️ How to pass fees on to the buyer

πŸ’³ Payments

By default, you are responsible for paying Tixtree’s service fees and processing fees charged by ...

Updated 2 months ago by Tixtree

🎟 Where are my tickets?

πŸ™‹β€β™‚οΈ Buyers F.A.Q.

Once you completed your order, you should have received the order confirmation email. This email...

Updated 2 months ago by Tixtree

πŸ€‘ How to manage payouts in Stripe

πŸ’³ Payments

Managing payouts in Stripe is an essential part of ensuring your business runs smoothly and your ...

Updated 2 months ago by Tixtree

πŸ€‘ How to withdrawn funds from PayPal

πŸ’³ Payments

Withdrawing funds from your PayPal account is a straightforward process. How to Log into PayP...

Updated 2 months ago by Tixtree

πŸͺͺ How to find the Merchant ID in PayPal

πŸ’³ Payments

If you're setting up PayPal as your payment processor, you might come across the term "Merchant I...

Updated 2 months ago by Tixtree

πŸ’Έ Payment processors fees

πŸ’³ Payments

When managing payments for your business, understanding the costs involved is essential. One of t...

Updated 2 months ago by Tixtree

βœ‰οΈ How to send email broadcasts

🎟️ Attendees

Email broadcasts offer a simple yet powerful way to instantly connect with your audience. With th...

Updated 3 months ago by Tixtree

↩️ How to revert check-ins

🎟️ Attendees

Accidentally checked in the wrong ticket? No problem! With Tixtree, reverting check-ins is quick ...

Updated 3 months ago by Tixtree

πŸ’³ Why does Stripe create a new business account when integrated with Tixtree?

πŸ™‹β€β™€οΈ Organizers F.A.Q.

Stripe is a powerful payment processor that simplifies managing transactions for businesses world...

Updated 3 months ago by Tixtree

πŸ‘› What are prepaid credits?

πŸ™‹β€β™€οΈ Organizers F.A.Q.

Prepaid credits are a great way to lower Tixtree's service fees, helping you save more as you sel...

Updated 4 months ago by Tixtree

πŸ”§ How can I manage my order?

πŸ™‹β€β™‚οΈ Buyers F.A.Q.

Managing your order is easy. You just need to log into your self service area. The self service...

Updated 4 months ago by Tixtree

↩️ How to enable self-refunds in the self-service area

🧾 Orders

After placing an order, customers can easily manage it through their self-service area. If you h...

Updated 4 months ago by Tixtree

πŸ‘― How to display the number or names of attendees in your event page

🎟️ Attendees

Displaying the number or list of attendees on your event page can significantly boost engagement ...

Updated 5 months ago by Tixtree

🎁 How can I redeem a gift card?

πŸ™‹β€β™‚οΈ Buyers F.A.Q.

Redeeming a voucher code received via a gift card is easy. How to Step 1 Navigate to the box o...

Updated 6 months ago by Tixtree

🀳 How to check-in attendees

🎟️ Attendees

Tixtree provides three convenient methods for checking in your attendees: Offline via list Ma...

Updated 6 months ago by Tixtree