Recently Updated Pages
✉️ How can I contact the event organiser?
Contacting the event organiser via email is easy: head to the event page scroll to the bottom...
↩️ How can I get a refund?
For more information on obtaining a refund, please refer to the refund policy located at the bott...
🍱 How can I determine my event max capacity?
The maximum capacity of an event can be determined by several factors: 1. Venue Size: The physi...
💳 Why Tixtree uses Stripe and PayPal for processing payments?
To ensure the best possible service fee for our customers, we partner with established payment pr...
🖼️ How to resize the cover image
Once you upload your cover image, you can resize or crop it using the 8 handles provided. Dyna...
👛 What are pre-paid credits?
Pre-paid credits are the only way to save on Tixtree's service fees! Credits allow you to: is...
💰 When can I expect my payout?
At Tixtree, we have chosen to process payments through our two trusted partners: Stripe and PayPa...
🔧 How can I manage my order?
Managing your order is easy. You just need to log into your self service area. The self service...
🧾 How can I get the receipt of purchase?
Once you completed your order, you should have received an email with the order receipt. This em...