Recently Updated Pages
💰 When can I expect my payout?
At Tixtree, we have chosen to process payments through our two trusted partners: Stripe and PayPa...
🍱 How to set the event max capacity
When planning an event, one of the most crucial factors to consider is its maximum capacity. The ...
👛 How to add donations to your event
Especially if your organization is a non-profit (NFP), donations are crucial for supporting your ...
🕝 How to create an event with multiple time slots
Time slots are a crucial feature designed to manage and optimize the scheduling of events. Essent...
📅 How to create an event
Creating an event is quick and easy, requiring just a few simple steps. To begin, navigate to th...
🎨 How to customize the theme of your box office public page
You can fully customize the box office public page in the same way you do for your event pages. P...
✉️ How to resend the confirmation email to the buyer
If a buyer hasn't received their confirmation email or needs it resent for any reason, you can qu...
🧽 How to cancel an order
Cancelling an order in Tixtree is straightforward and can be done in a few simple steps. If you'...
↩️ How to refund an order
If you haven’t set up self-refund rules, it's likely because you prefer to handle refunds on a ca...
🪪 How to update the buyer's name and email on an order
If a buyer has provided an incorrect email address during their purchase, or if they need to upda...
⬇️ How to export attendees data
With Tixtree, your customer data is entirely under your control. You can export it anytime withou...
🙋 How to ask questions to buyers and attendees
By default, Tixtree collects the buyer’s full name and email, which are mandatory for completing ...
🔍 How to find a Tixtree order in Stripe
Interacting with Stripe's dashboard to manage orders is not typically required, as our integratio...
🏷️ How to make the promo/access code box visible
If you’ve created discount codes, issued a voucher, or protected ticket types with an access code...
🔒 How to create dependent ticket types
A dependent ticket type is a ticket category that is linked to or contingent upon the selection o...
🪄 How to force an occurrence to be sold out
There are some cases where, in the context of a recurring event, you need a specific occurrence t...
🥷 How to hide a ticket type in a specific occurrence
There are some cases where, in the context of a recurring event, you need one or more ticket type...
🎭 How to override the setup of a specific occurrence
Overrides are custom adjustments or exceptions made to the default settings of your recurring eve...
👓 How to preview the event page
Previewing your event page is an essential step to ensure that what your customers see aligns wit...
🔁 How to create a recurring event
A recurring event is an event that takes place multiple times over a specific period, such as dai...